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Posts Tagged ‘salon and spa customer service’

Customer Service, Day Spa Industry

July 27, 2009

NJ Spa Owner On Front Desk Dilemmas

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The Spa Industry has long struggled with finding good customer service for the front desk. If you ask any salon or spa owner what position is the most important in their business, most will say it’s the front desk. Why then is finding qualified individuals to work the front desk in a salon or spa such a struggle?